UK private hospital provider selects openMAXIMS electronic patient record, clinical modules and billing platform to improve patient satisfaction and outcomes
Ramsay Health Care UK has signed a 10-year contract with IMS MAXIMS to provide an open-source electronic patient record (EPR) system and clinical modules to improve patient satisfaction and outcomes.
The agreement aims to help the independent healthcare sector provider achieve its commitment to continuous service improvement.
“It’s about putting the patient at the heart of everything we do,” said Andrew Till, corporate service director at Ramsay Health Care UK.
“We are always striving to provide a safe, high-quality seamless service and IT is a cornerstone to achieving this mission.”
The contract will see the implementation of the full openMAXIMS product suite released to healthcare providers last summer. Till said he was confident with IMS MAXIMS’ open source development processes to enhancing the code in the future.
The suite includes a patient administration system, and solutions for order communications and results, eDischarge, integrated care pathways, theatre scheduling, bed management and clinical noting.
As no two healthcare providers, or indeed no two clinicians, are the same, we know how important it is to ensure we meet the clinical, management and financial needs of any organisation when scoping healthcare technology
Other functionality to be introduced as part of the contract includes electronic prescribing, medical device integration, voice recognition, direct booking capability, and a pharmacy system.
The move away from paper records will see clinicians access patient information at any time, in any location, via desktop and mobile devices, supporting productivity improvements.
Till said the need to have patient information ‘readily available’ for clinicians at the bedside would increase response times when accessing patient information at the point of care.
Furthermore, the integration capabilities of IMS MAXIMS means there is less manual intervention when integrating data across the IT solution set, resulting in a quicker and more coordinated service for both clinicians and patients.
The openMAXIMS technology will be deployed across all 32 Ramsay Health Care UK sites, with an average of 1,500 active concurrent users of the system at any one time.
Shane Tickell, chief executive of IMS MAXIMS, said: “As no two healthcare providers, or indeed no two clinicians, are the same, we know how important it is to ensure we meet the clinical, management and financial needs of any organisation when scoping healthcare technology. This contract reflects the hard work and time invested to understand Ramsay’s requirements for a strategic IT solution.
“As we look forward to this long-term partnership, I believe the extensive knowledge and experience of both organisations will enable the delivery of safer, more-efficient care for the benefit of patients.”